WashU Habif Health and Wellness Center / Student Health Services (SHS)

SHS: Will show up on insurance, so if under parents’ insurance could be an issue; not the best reputation among students; can be used by all WashU students (including graduate students) but different charges may apply if not under WashU Health Care program Birth Control: Accessibility: For IUD must go in for a consultation appointment first; cost varies for each method and for different insurance plans Emergency Contraception: Student insurance: no charge; other insurance: cost depends; out of pocket: $30 **Note: Only female bodied students can pick it up STI / HIV / Aids: Will show up on insurance, so if under parents’ insurance could be an issue; not the best reputation among students; can be used by all WashU students (including graduate students) but different charges may apply if not under WashU Health Care program; no HIV prophylaxis; confidential, not anonymous

Physical accessibility issue for the exam rooms and the lab: The main entrance to Habif is located down a level from the street (there is both a flight of stairs and a ramp) and has a double set of button-activated electronic doors. However, all interior doors (or at least, all of the interior doors that I have encountered) are manual -- more specifically, the doors to the portion of the building with the exam rooms and the lab, the exam rooms themselves, the lab, and the bathrooms are all manual doors with handles. If such doors are inaccessible to you, I would recommend bringing someone with you who can open doors. I have had to ask staff members for help, and while some have said yes right away, others said no, asked me to explain my disability in front of everyone else present, and/or mocked me; there have also been a few scary times where they got angry/hostile (which is one level of scary when you're asking for help getting in, but much worse when asking for help leaving because you're otherwise trapped!) Save time and energy + stay safe and bring a friend/SO/etc. who can open doors with you instead! Quadrangle Pharmacy: There is no door between the main entrance to Habif and the Quadrangle Pharmacy pick-up counter, so there is no similar door-related accessibility issue with picking up medication!

Covid policies: as of summer 2023, they have signs posted saying that they still require masks (and will provide masks) for anyone with respiratory symptoms; on two separate occasions over the past few months, I overheard students asking the front desk about that in regards to themselves (saying that they had a cough and bad allergies, respectively) and asking if they needed to put a mask on. Both times, the person at the front desk said no/that they did not need to mask. (I know that other healthcare places aren't requiring masks regardless of symptoms, but the discrepancy between what the signs say and what the staff members said, and the fact that I saw this happen twice during a time period where I was only there maybe 7-8 times seem like red flags, so want to pass that information along.)

Second-hand information: I know a student who was on WashU's student health insurance, and had to pay out-of-network costs for all HIV/AIDS treatment through SHS, BJC, and WashU physicians, despite this being WashU's insurance. This student said that they were originally told that they were in network; this student also said that this issue was isolated specifically to the treatment this student received for HIV/AIDS (none of the other healthcare they received.)