Never Use Alone Inc.

Never Use Alone Inc. is an all-volunteer, peer-lead, and peer-run nonprofit organization that was founded in 2019 and incorporated in 2021 with the goal of working towards ending the opioid overdose crisis. The organization operates a National Overdose Prevention Call Center that provides crisis intervention and response hotline services to aid individuals who are using drugs in solitude.

What Happens When You Call When you call the Never Use Alone hotline, a volunteer will answer your call with compassion and understanding. You will be asked for your name, although you can provide a fake one if you choose. In addition to a name, you’ll be asked for your phone number, what substance you are using, and your exact location. Be sure that you do not give them a false location. After all, knowing your precise location is essential. If you experience an overdose, the volunteer must know where to send emergency medical services to.

After providing the basic information you may use your drugs while staying on the line. The volunteer will ask you to tell them when you are done administering your drugs so they can be mindful of the time that passes. The volunteer will continue talking to you for at least 10 minutes to make sure that you’re not going to overdose. However, if you stop responding for more than 30-45 seconds, they will contact EMS and send help your way.

If the volunteer has to call EMS, they will report you as an “unresponsive person,” rather than an “overdose” to reduce the chances of police responding and eliminate the risk of you getting in trouble with the police. Still, in situations such as these, is it most important that you get emergency help–even if the police are involved.

Your personal information is not shared with anyone other than EMS.