Description
CareSTL Health is a Federally Qualified Health Centers (FQHCs or a Community Health Center -CHC). We are a community based healthcare system that provides medical care to underserved, underinsured, and uninsured populations. As a federally qualified health center we receive funding from the Health Resources and Services Administration (HRSA), which is a part of the federal government. Under HRSA, CareSTL Health is mandated to provide comprehensive and social services, complete annual reporting requirements known as the Uniform Data System (UDS) and have a board of directors with the majority being patients themselves.
VISION To be the provider of choice for comprehensive health services, eliminating health disparities and empowering every member of our community to live a long, healthy life.
MISSION To improve health outcomes in our community by providing comprehensive, multi-generational healthcare, education and support to all who need us regardless of income or socioeconomic status.
VALUES
Customer Service: We are responsive to the needs of our patients and strive to exceed their expectations every time.
Community: We are active in our communities and work collaboratively to produce the best possible outcomes for our patients employees and community at large.
Commitment: We are committed to providing comprehensive healthcare by eliminating barriers and offering a centralized and holistic approach.
Compassion: We believe that caring is an action word.
Competence: We employ the best healthcare professionals available and foster a community of accountability, continuous learning, growth and development.
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Detailed Resource Information
Populations Prioritized
Restrictions/Eligibility Criteria Present
- Restrictions/Eligibility Criteria Present
Restrictions/Eligibility Criteria
- All ages, medical care focused on underserved, underinsured, and uninsured populations
Age
- Children (0-12)
- Youth (13-17)
- Young Adults (18-25)
- Adults (26-64)
- Seniors (65+)
Insurance Status
- Uninsured
Locations Served
Geographically Bound
- Yes
Location(s) Served Notes
- St. Louis City and County, most locations in North St. Louis city
State
- Missouri
County
- St. Louis City (MO)
- St. Louis County (MO)
Identity Affirming Vetting Policies
BIPOC/Black-Owned/-Led
- Yes: BIPOC-Owned/-Led
- Yes: Black-Owned/-Led
Other Accessibility Factors
COVID Guidelines: Masking Policy
- Requires masking
COVID Guidelines: Notes
- CareSTL Health will continue to follow CDC, local, and state recommendations & mandates to protect patients and staff. Please be advised: A mask is recommended to be worn inside all CareSTL Health facilities.
Ways to Access Resource
- Transportation to Physical Location Not Required
- Virtual Option(s) Available
Ways to Access Resource: Notes
- Telehealth is eligible for people who are conducting routine medical visits, behavioral health, prescription refills and patients with chronic health conditions.
Cost
- Sliding Scale (fee based on income and other factors)
- Payment Assistance Available
- Standard Pricing
Cost: Notes
- areSTL Health offers a sliding fee program to help reduce barriers to access to healthcare services for our patients. The sliding fee scale applies to patients without health insurance who also do not qualify for Medicaid.
Payment or Insurance Accepted
- Medicare
- Medicaid
- State-financed health insurance plan other than Medicaid
- Cash or self-payment
- Private health insurance (UnitedHealthCare, Cigna, Blue Cross Blue Shield, etc.)
Payment or Insurance Accepted Notes
- Various types of insurance is accepted depending on the type of care needed. Please call or check the website to see what insurance may be accepted for the type of care you need.
Documentation Required
- Driver's License or State ID
- Passport
- Social Security Card/Number
Documentation Required Notes
- Documentation is needed to join sliding scale fee program. For full list, please call or check website for more information.
Confidentiality
- HIPAA compliant
Accessible to Wheelchairs & Mobility Devices Notes
- Locations differ in accessibility. Please call for all accessibility needs.
Vaping Permitted
- Vaping not permitted
Cigarette Smoking Permitted
- Cigarette smoking not permitted
Alcohol Permitted
- Alcohol not permitted